To buy tickets for the 2018 FIFA World matches in Russia, first set up your account at the FIFA website. You can use your email address to do so or simply link your social media account to your login.
After logging into your account, you have to submit a ticket application. This process consists of several stages: you have to confirm your country of residence, agree to the terms and conditions of purchasing and using the tickets, as well as to the rules of conduct at the stadium, then choose a ticket or a set of tickets, enter your information, enter your guest’s information (if you’re buying more than one ticket), and confirm the purchase.
To submit a ticket application, you will need to fill out the following information about yourself and your guests:
name and last name;
date of birth;
passport number or other picture ID number, including for the children;
country of residence
The ordering customer also has to specify how he will pay for the tickets, and provide additional information:
mailing address for ticket delivery.
contact information (email, mobile and home phone numbers);
preferred language of correspondence.
The application has to be filled out in full, information has to be verifiable and submitted on time, otherwise the application may be denied or annulled. If you’re buying a ticket during the Random Selection Draw phase, you can change or annul your application all through the last day of this phase. During the First Come First Served phase and the Last Minute Sales phase, no such opportunity will be available.
Ticket purchase has to be confirmed by FIFA at any stage of the ticket sale: the association will send you a notification (by email, mail or hand-delivered) that the tickets were reserved for you.